Internoded, Inc.
 
New Release of InterNoded flagship product simplifies and secures mobile device lifecycle management while reducing Help Desk costs by upwards of 50 percent

IMDM 4.0 gives enterprise customers the industry's first on-device verification tool for deploying mobile applications, monitoring device health, and supporting compliance

WES 2008, Orlando, Florida May 13, 2008 InterNoded, the leader in mobile device lifecycle management, today announces the newest release of its flagship product, InterNoded Mobile Device Manager (IMDM) version 4.0. This release delivers innovative technology that accelerates mobile application deployment across the enterprise and - with the help of the new IMDM Inspector - allows companies to easily monitor the health and status of wireless devices across the enterprise while heightening security and lowering operational costs.

Built from the ground up to support leading wireless middleware platforms, including BlackBerry Enterprise Server™, Windows Mobile™, and Good Mobile Messaging™, IMDM 4.0 gives end users fast, hassle-free activation on their choice of device. Enabled for any carrier, the IMDM Self-Service User Portal allows end users to activate and reset passwords, as well as provision, upgrade, re-activate, or wipe their wireless devices and applications without Help Desk intervention. A rules-based framework maintains IT control and reduces human error. Integration with the corporate directory enables automated security policy and application distribution on each device, based on each user's corporate profile.

The new IMDM Inspector, a lightweight, client-side application, proactively reports device status to the IMDM Server, allowing IT to see exactly which applications and security policies sit on each device and enforce compliance to corporate security policy. Its detailed view into individual devices shortens Help Desk call duration. With full knowledge of device contents and settings, Help Desk analysts move more quickly from problem to solution.

"As mobile workforces grow, increasing amounts of sensitive enterprise owned data are deployed to mobile devices," said Michael King, Research Director at Gartner. "Cost-effective management of these devices, coupled with consistent security policy enforcement, must become a priority of all enterprises."

InterNoded directly addresses these critical issues with a cross-platform solution that builds on 15 years of mobile and enterprise experience. Support for application deployment coupled with easy-to-access, detailed insight into each mobile device positions IMDM 4.0 to reduce costs and considerably simplify mobile infrastructure management. At the same time, companies get the tools they need to effectively enforce and demonstrate compliance with data security regulations and save on the expense of a security breach.

Key Features of IMDM include:

  • Support for any enterprise smartphone
    • Designed for Blackberry Enterprise Server™, Windows Mobile™, and Good Mobile Messaging™
    • Applies corporate security policy consistently across all devices
    • Enabled for any carrier and leading messaging platforms
  • Single console to manage the whole lifecycle
    • Provides Administrators and Help Desk a portal for centralized control and reporting of multi-platform, multi-server, & multi-domain environments
    • Manages provisioning, using, updating, monitoring, and decommissioning smartphones
    • Consolidates cross-platform view of wireless activities: added users, wiped devices, deployed applications, changed policies
    • Allows Dynamic movement of users across servers
  • Self-service portal for device management
    • 24 x 7 access lets end users activate, reset passwords, upgrade, re-activate, or wipe devices
    • Blends with corporate intranet via single sign-on, customizable instructions, user interface branding
    • Creates audit trail of end-user actions for compliance, including custom Terms & Conditions
  • Automated policy & application management
    • Automates application and security policy deployment based on each user's corporate profile
    • Deploys, verifies, updates and removes applications
    • Integrates with existing corporate directory to allow rules for individuals or groups
    • Enforces and demonstrates compliance through detailed audit trails for every step of the lifecycle
    • Wipes lost, stolen and retired devices
  • Inspector with on-device verification
    • Proactively reports to IT all applications and service-books, as well as security policies and device status
    • Provides real-time, single-screen view of detailed device information to help desk and administrators
    • Enables immediate, direct push of applications and policies through on-device verification
    • Allows global updates of corporate security policies and application rules
  • Automated system optimization
    • Assigns users to best possible server, minimizing connections among wireless, email, & application servers
    • Balances the user load, notifying administrators when predetermined limits have been reached
    • Throttles server activity to reduce bandwidth congestion and avoid server crashes during peak activity


"Corporate IT managers appreciate that the IMDM Inspector is multi-platform and multi-server, making it ideal for complex mobile environments," said Julie Palen, CEO of InterNoded. "Version 4.0 is a robust enterprise solution. It can manage complex issues, such as load balancing Blackberry Enterprise Servers from RIM, and it can seamlessly integrate with corporate IT policies, such as security profiles. Our customers historically report a reduction of Help Desk and support costs between 40-60%. With the efficiency and optimization enhancements of IMDM 4.0, we should see those ROI numbers continue to climb."

IMDM's unmatched support for enforcing and demonstrating compliance aligns customers with industry best practices. IMDM relies on a central repository and is compatible with the existing security policy infrastructure. It applies corporate security policy consistently across all enterprise smartphones during the automated activation process and maintains it during the lifetime of the device, even through decommissioning.

The new Inspector takes enforcement a step further by verifying that security measures (e.g., mobile device access controls, data encryption, anti-virus, OS patches) are present, operating, and configured correctly. Global updates execute automatically in response to changes in policy definitions or software deployment rules. Smartphones update automatically in response to changes in employee roles, reflecting new permissions and applications.

IMDM demonstrates compliance with data security regulations by providing detailed audit trails for every step of the device lifecycle, including configuration changes. If necessary, the complete history of the device, PIN or user can be reconstructed from this log. Because IMDM controls all devices and applications, IT can immediately access a complete inventory of smartphones that might carry regulated data. Customizable terms and conditions agreements show that that requisite data security policies and procedures have been established and followed.

"Including devices such as BlackBerry and Windows Mobile in your compliance strategy right from the start is far less expensive than dealing with the fallout from a major security breach", said Chas Douglis, InterNoded's Chief Financial Officer.

About InterNoded
InterNoded provides the Global 2000 with the industry's only self-service mobile device and application management solution supporting multiple mobile platforms and optimized for high performance and reliability. InterNoded's product, InterNoded Mobile Device Manager (IMDM), is based on fifteen years of experience managing complex corporate email and wireless hosting environments. IMDM cuts support costs, reduces complexity and enables the true potential of smart phones in the Enterprise.

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Company contacts:

Stacey Kennedy                                         Lisa Rivero
skennedy@internoded.com                          internoded@pancomm.com
Phone: 781.916.1218                                  Phone: 978.474.1900